Quest Research Services

NEWS FEEDS ___________________________ QRS Partnering with GiPA GiPA (Groupement inter Professionnel de l'Automobile) is an international player in Automotative Aftersales Research with over 25 years within. Read more... ___________________________ AGB MNR and QRS on DTT Quest Research Services and AGB Nielsen Media Research are in partnership in conducting a Digital Terrestrial Television (DTT) Research Trial on behalf of SABC. Read more... ___________________________ INSIDE QRS NEW CALL CENTRE - Quest Research Services in a strategic partnership with Nielsen SA will be conducting a study within SADC for a major FMCG company. Read more... ___________________________ QRS in Africa Quest Research Services in a strategic partnership with Nielsen SA will be conducting a study within SADC for a major FMCG company. Read more...
	New! Call centre Issued by: Quest Research Services We recently revamped our call centre into a bigger and better facility that now has 30 stations. Apart from fulfilling the social responsibility goal of giving more regular work for our call centre agents, this new resource affords the possibility of expanding the services that we offer to our business clients. These are some of the features of our call centre: The call centre can operate as an in-bound and out-bound call-centre Calls are recorded for quality assurance purposes. Each of the 30 stations is equipped with a state-of the art head set, phone and desktop computer. Our data entry software is available online which means we are capable of instant monitoring of progress on our laptops from anywhere. Interim and update reports can be compiled instantaneously, as the data is being collected. Retention of leads shows no.s that go into voicemails, call later, does not exists etc. so work is streamlined and organised automatically that allows a speedy and accurate process. Fully trained staff with over 1 years experience and adheres to SAMRA codes of conducts. QRS call centre agents are briefed on each new campaign on the client, product profile, methodology and instrumentation by a qualified researchers of no less than five years and the QRS IT and Call Center Manager. ________________________________________________________________ FEATURED TOPICS QRS Partnering with GiPA AGB MNR and QRS on DTT QRS in Africa


		AREAS OF EXPERTISE _____________________________ QUALITATAVE RESEARCH QUANTITATIVE RESEARCH SURVEY DESIGN DATA COLLECTION DATA ANALYSIS DATA INTERPRETATION STRATEGY RECOMMENDATIONS

New! Call centre